What do Businesses and Mountains Have in Common?

One of the most fascinating parts of a mountain is not just the view from the summit, or even from the base, but the micro-climates that are woven throughout its structure. A micro-climate is a local set of conditions that differ from other surrounding sets. In other words, the base of a mountain has certain conditions that the peak does not. Each is its own micro-climate, and has its own unique characteristics and unique perspectives. Businesses are the same, especially when it comes to company culture and the perspective of every unique individual.

Each department, individual, wing, or group within a business, are micro-climates. Each has its own set of characteristics, perspectives, aspirations, and missions. The business owner, CEO, or entrepreneur has a responsibility to ensure each micro-climate works in tandem with the other. When you put operating a business in this perspective, and consider every unique factor in a micro-climate on a mountain, it helps us to realize how difficult running a business can be. Although it may go unseen, the micro-climates in business play a huge role in shaping the company culture. For business owners, what are the steps you take to ensure that the culture and individual perspectives work together rather than in opposition?

From experience, we can tell you that the following 5 steps have been helpful in building a strong company culture, and making sure each perspective is valued:

  1. Assume nothing
  2. Seek to understand first, then to be understood
  3. Start from the position that you don’t know, instead of the position that you do know
  4. Ask clarifying questions
  5. Restate what you heard, get confirmation, and then answer

What about you? What are the steps you take to ensure you’re building a strong company culture? Do you have questions about the above 5 steps? Let’s start a discussion below!