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Foundations of Emotional Intelligence

One of the core soft skills that managers and CEOs look for is emotional intelligence (EI), or your emotional quotient (EQ). Daniel Goleman, author of Working with Emotional Intelligence, said “People like the high-performing business consultant with the low GPA told me they found emotional intelligence, not technical expertise or book learning, to be what mattered most for excellence.” Although technical skills will always be necessary for success at any level in any organization, soft skills like emotional intelligence have firmly cemented themselves as necessary skills to reach your next Summit. Below, we briefly outline the four components of EI, and how you can use it in your organization.

First, let’s breakdown the 4 components of emotional intelligence:

  1. Self-awareness: This is the founding element of all things EI. It’s how aware you are of your emotions as they happen.
  2. Self-management: This is how you manage your emotions in various situations. For example, if you score high in self-management, you probably don’t let your emotions get the best of you.
  3. Social-awareness: This is how aware we are of other’s emotions, and the atmosphere of the room. If you score high in social-awareness for example, you are probably pretty good at judging the mood of the conference room you’re walking into.
  4. Relationship management: This is how well we can manage the room, work with others, and influence others. If you score high in relationship management, you’re probably pretty good at working with people and resolving conflicts.

Today companies worldwide use EI in hiring, promoting and developing their employees.

The question therefore is, can you improve your EQ? The general consensus among most professionals is YES.  How? Through a combination of soft skills training, good EI coaching and getting accurate feedback.

We believe EI is a core component needed to help you reach your Summit. Have you tested your EI? Are you working on improving it? If so, how?  If you have any questions about EI assessments or EI coaching, drop us a line. We’d love to hear from you!